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Customer Service

Shipping & Delivery

Free shipping on orders over £50

How to work out your price:

• Find your delivery/collection postcode on our zone map
• Use the table to find the correct rate per POSTCODE
• Add our current fuel surcharge.

Premium Services

  • By 10am                                                                            £20.00
  • By 12 Midday                                                                     £10.00

  • Timed/Booked Deliveries 10am-2pm                          £20.00

  • Saturday AM                                                                       £40.00

Privacy & Security

This privacy policy sets out how Rack Supplier Ltd uses and protects any information that you give Rack Supplier Ltd when you use this website.

Rack Supplier Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Rack Supplier Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1-9-2012


Returns & Replacements

When can I expect to see my refund?

                  You will receive your refund in the original form of payment withinone week of us receiving your return item.

How can I change or cancel my order?

                  If you'd like to cancel or change your order, please email as soon as possible. We will try our best to change or cancel your order, but please note                                  that customer should pay the return shipping cost.

Choosing a payment method 
Rack Supplier Ltd accept payment methods :
  • Paypal
  • Sagepay
  • google checkout
  • Bank Transfer Payment